What our clients say

I would like to thank Barbara for the wonderful professional job she did selling my unit at Broadwater Tower, Runaway Bay.  As I mentioned to you another agent tried to sell it but didn't and couldn't perform. Barbara appraised the unit early in the week, qualified your buyer and had my unit to an unconditional contract by the end of that same week at a price acceptable to myself and the buyer.  Barbara's professionalism during the process of the contract was first class. Settlement went through without a hitch which was well within the 21 days of contract signing.  Thank you again for a great job well done! 

We put our Main Beach apartment on the market a couple of months ago with another agent and were not successful in getting any offers on the table. The apartment in our opinion was well presented and well located, however it is a ground floor apartment and required a special type of buyer. The advertising was extensive and covered the marketplace. Originally I had wanted to get Barbara to pitch for our listing as I was impressed with her professionalism and her follow-up from an open house we had attended. Barbara would ask all the hard questions to establish if there was indeed an actual interest and ascertain actual genuine buyers. However, my husband had appointed another agent that we had used in the past. After two months no success, I bought up the fact that I wanted Barbara to work on our apartment. We then had both Barbara and the original agent working on the property now. Once this was decided we started to get offers in from the other agent but at a very low base. Then after Barbara had worked on our apartment for two weeks and a few hurdles thrown in her way as well, we were given an offer in writing of our asking price from Barbara. Again her professionalism shone through, she secured the sale and everyone was happy. She would keep us totally informed throughout the whole process. I could not recommended her enough. We could not be happier. 

Douglas and I would like to thank you for the professionalism and dedication you showed in achieving the sale of our property in Runaway Bay. We are so happy we made the decision to choose you as our real estate agent. Thank you for the champagne and the other goodies.

Helpful & knowledgeable. Mal showed me a property after having fully explained the apartment market on the Gold Coast. He show us the apartment, we liked what we saw, came to a meaningful price & acquired the property with his helpful support staff at the office. I never felt any pressure from Mal... Job Well Done ✔️

John Cole and his team are always a pleasure to deal with. If you are a buyer, seller, renter of property investor with a house or unit wanting to end to end solution - Lucy Cole Prestige Properties is the key. We've had 2 amazing experiences dealing with John Cole and you can't get any better. At each point in your buying or selling journey you feel a real sense of are that elevates the Lucy Cole Prestige Properties team above the larger realtors on the Gold Coast. You aren't just a number or a lead with these guys, you are treated more like a member of the extended family. If you are sick of the run around and just want agents with local knowledge to get the job done, try Lucy Cole first!

John's attention to detail is second to none. His understanding of the sales process is outstanding. He delivers a 6 star service, gives great feedback and obtained an excellent result. He has a great team working with him and I would highly recommend to anyone looking to sell their property.

Lucy has done it again! Thank you, team Lucy. It’s our second property sold by Lucy. We couldn’t be happier. Great team effort and a very honest and professional approach. Would I go with Lucy again? You bet I would!

Maggie’s knowledge on the current market and the way she explained the process that my wife and I were entering was fantastic. She made us feel so comfortable in the process when out of her way to make sure my wife and I understood all the paperwork we were signing. Maggie was recommended to me from a close friend of mine. I remember her saying to me she is very good at what she does as an agent and a delight to work with. My friend was so right Maggie sold our place prior to going online an absolute gem of a person to work with she showed so much respect towards my wife and I and I sincerely mean that. I would recommend Maggie and the company she works for Lucy Cole to all my family and friends. The whole process from the start – Maggie the agent – and the help I received from staff when I had to go in the office was at a very high standard. Thanks again Maggie appreciate everything you have done my wife and I are very great full.

We would highly recommend James if you are considering selling your property. His level of professionalism is outstanding for someone so young he is completely committed and passionate about what he does. In an unsettling market, he has demonstrated that he consistently achieves the highest result for his clients. We are so happy that we can't wait to buy and sell our next property and leave it in the capable hands of James.

Lucy made moving into our new home a smooth and enjoyable experience. Even after the contracts were signed and her commission earned, Lucy continued to be incredibly accommodating, meeting us at the property so we could have access to take measurements, organize contractors etc. Lucy was wonderful to deal with and I’d gladly recommend her as an agent.

Lucy’s professionalism, enthusiasm, guidance and “know-how” on how to market a property were exemplary. We got there after an intense 3-week campaign. She opened my home and attended to my property on so many occasions and updated me in absolute detail after every inspection. The care aspect continued right through from sale to settlement. I cannot speak more highly of the Lucy Cole experience. I highly recommend Lucy Cole and her team.

I have operated in conjunction with the real estate industry for the past 16 years and I am happy to say that the service delivered by John was the best I have ever received. From the very first introductory visit to post settlement John displayed professionalism throughout. As the Vendor I was always kept informed of the sale process and never pressured into making quick decisions. I highly recommend John to anyone who demands both integrity and the highest level of professionalism.

John is not only an absolute professional but he has integrity and compassion about his business and his clients. Our property had been on the market with another agent for 8 months with no movement at all. We appointed John Cole in January and within 8 weeks our property has sold. John is truly the Agent of the Year!

James' professionalism, level of communication and enthusiasm to sell my property were unparalleled. I would highly recommend James if you are looking to achieve a great result with your property.

James was professional in the approach to marketing my property. James' reports after the open house were informative and clear. A very smart, cheerful young man. It was a pleasure to do business with James. I wish him well for his future in the real estate sales market. Once again thank you James

John and his team worked above and beyond to achieve a sale for our property. His professional standards are beyond reproach, communication skills exceptional and we found John to be extremely polite and respectful. Needless to say, we would be happy to deal with John and his team in the future. Thank you John, James, Kirstie and the team at Lucy Cole Prestige for your efforts.

John was very knowledgeable about how we should best market our main river property to get a great result. We trusted him completely and followed his advice and were over the moon to achieve well over our reserve price. Great experience all around and we couldn’t be happier!

We were pleasantly surprised at how positive the experience was with John from start to finish. Buying a house can be super stressful, but John was honest, kind and a joy to work with. He is a true professional, he was happy to accommodate multiple viewings of the property, was punctual with his contact and never left us hanging or in the dark. We highly recommend him and know you won’t be disappointed if you work with him. Thank you John!

James Gien offered excellent service and overall professionalism in marketing and selling my property. Having sold a property in a large establishment with many other agents competing for sales they showed exceptional sales ability to not only sell my property but shine above the other agents. James in particular was diligent, patient and showed complete excellence in sales skills to ensure my property sold on time and with key price targets met. I rate James my number one go to agent.

Worked above and beyond to achieve a sale for our property. Needless to say, we would be happy to deal with them in the future. Thank you John, James, Kirstie and the team at Lucy Cole Prestige for your efforts

Having John Cole as our agent was an absolute delight, he is a true professional always well dresses and well spoken, he was well equipped with all the information relevant to sell our property achieving a selling price far higher than we expected. I highly recommend John Cole to sell your property.

After meeting with several real estate agents, John's personality and approach was key to our choice of agent for the sale of our unit. Not only did John establish a lovely rapport with our tenants as well as with us, but he additionally achieved an excellent sales result at our first open home. If you are looking for an extremely professional agent with a successful sales result history, who additionally has a lovely demeanour and will look after the interests of those he intimately works with, I have no hesitation in highly recommending John.

John was absolutely Amazing! We had been recommended John for the sale of our home and we are so happy we took up that recommendation! John was very professional in all aspects of our sale. Always willing and available to answer any of our questions and prompt in his attendance. He marketed our property professionally and was wonderful throughout the whole process from start to finish, was always extremely professional, easy to talk to, and we would have no hesitation in recommending John to any prospective buyer/seller. He went above and beyond for us. We will be appointing John Cole in the future for any selling/buying needs.

John was a fantastic real estate agent for us and we highly recommend any person on the Gold Coast to consider working with him to sell your property. John’s solutions-focused attitude, happy disposition and consistent level of communication helped us to achieve a strong sale. We look forward to working with John in the years to come.

I cannot thank John enough for his professional and friendly service. He made himself readily available to meet at times suitable to my busy schedule and assisted with the process by making the recommendation of additional services to assist me with my purchase. Throughout the entire process, I never once felt pressure from John as the sales representative and I would highly recommend John as an agent! The staff at Lucy Cole were lovely to work with and made my purchase seamless and exciting!!

John was an absolutely fabulous agent. From the moment we met we felt comfortable and confident with him. His presentation to us before signing with him was professional and thorough, he absolutely went over and above our expectations and we could not recommend him highly enough. A wonderful agent and a wonderful person we were happy to do business with.

We have known Maggie for several years now and have bought and sold multiple properties through her. Maggie is extremely knowledgeable of the Gold Coast market and trends and outstanding in communication. We highly recommend her services.

Excellent knowledge telling us ahead to understand the market her positivity is infectious

We could not be happier with Maggie’s exceptional level of service to us before, during and after the sale process. She has been with us every step of the way and we are positive we could not have received such an amazing sale price without her “above and beyond” level care and attention to detail. This is our second great sale result with Maggie and we would not even consider listing again without her!!!